Welcome to Mamaragan!
Mamaragan is a global company. By using MAMARAGAN platform, you agree that your personal information that you provide directly to us, or that we collect through your use of the platform, may be transferred to and stored in the Slovak Republic and handled as described in this Policy.
Information You Provide Through Your Account
This is information that you provide to us through text fields, such as your name, payment information and benefits. The information we collect differs depending on if you make an account, become a subscriber, or become a Podcaster.
You may also sign up using a Facebook, Apple or Google account. We will ask permission to access basic information from your Facebook or Google account, such as your name, e-mail, and profile picture. You can choose to stop sharing that information with us at any time by going to Facebook or Google to remove Mamaragan’s access to that account and your ability to log in.
You also have the option to add more information to your public profile, such as a location, social media links, and an about section, which we store along with any comments or messages you submit on Mamaragan.
An user is someone who is using Mamaragan platform…
We collect and process information about the Podcasters you subscribe to, the tier of your membership subscription, what benefits you receive and details regarding your subscription-related payments. As a subscriber, if you select a benefit tier with a physical benefit, then you will provide your shipping information, including phone number, so the Podcaster or Mamaragan can ship you the benefit, or provide updates related to the shipment.
A Podcaster is someone who creates and provides content for their subscribers through Mamaragan’s membership platform. To become a Podcaster, you must create a page that describes what you are creating and any benefits you are offering. To receive payouts, you have to create an account with our payment partner Stripe. We may also require your bank account information to process pay-outs. You must also provide us with additional information for tax purposes. Depending on your location you may have to fill out a form with some combination of your:
Additional Information We Collect
Automatically Collected Information
We collect information automatically as you navigate the site or through our third- party analytics providers. We may store usage information such as the type of device you use to access Mamaragan, your operating system, browser type, IP address, and device ID, the pages you visit or request, links clicked, referring sites, user interactions and your search terms. We also derive your location from your self-disclosed country, your IP address, and from your payment card.
From time to time, we may solicit your participation in user surveys. We may ask you demographic information, including information related to your gender, ethnicity, race, age, sexual orientation, earnings, and accessibility to better understand and serve our user base which you may elect to share or not. We collect such information to ensure we provide fair and equal access to our services and to showcase Podcasters to subscribers for greater discoverability. To the extent that you participate, we will store your survey responses.
Information Collected by Third Parties
Social Media Features and Widgets
How We Use Your Information
We process your information to:
Information We Share with Podcasters
By becoming a subscriber of a Podcaster, you agree to have the following information shared with that Podcaster:
Information We Share with Third Parties
We never sell your information to third parties. We will only share data with third parties, other than with Podcasters, under the following circumstances:
In particular your personal data might be processed by following third parties:
We will also let you know who specifically processes your personal data based on your inquiry.
Information Mamaragan Collects from Third-Party Apps
When you create a Mamaragan account, you can elect to connect your social account(s) (e.g. Twitter, Facebook, Google, YouTube, Twitch) with Mamaragan, and we will collect and store some social information from those platforms, such as:
This social information allows us to provide you a better Mamaragan experience and also helps guide future development of Mamaragan. We use this data to:
Information We Share with the Public
The following information is publicly accessible:
Your Preferences and Rights over Data
Choosing Your Preferences
Settings link lets you see your account preferences. You can see and adjust your settings by viewing your preferences and, if you wish, by changing your selections.
By agreeing to our Terms of Service, you expressly agree that Mamaragan may:
Opting out of Marketing
You may object to the use of your data for marketing purposes at any time, free of charge, when we collect your personal information and in every marketing communication. You may also object to the use of your data for marketing upon creation of your account or anytime thereafter, by opting out in your account settings.
Opting out will stop marketing emails. Please allow up to 30 days for your opt-out request to be processed. If you have an account with Mamaragan, you will continue to receive service-related emails, and texts, if you have opted into receiving texts. You will also continue to receive service-related shipments of benefits to the designated delivery address.
We will never sell your information to third parties for marketing purposes without your prior consent.
Accessing, Updating or Exporting the Information in Your Account
You can access and update certain information associated with your account on the settings pages. Additionally, you can delete your account in your account settings.
Deleting Your Account
You may self-initiate a deletion of your account directly in your account settings. Please be aware that this is a final act and cannot be reversed. If you would like to transport your data, please be sure to download your data first, before you delete your account.
Turning off Email Notifications
You can change your email notifications in your settings. While this allows you to stop any notification emails, we will still send some critical service emails.
Turning off Mobile Notifications
If you download the Mamaragan App you may also receive notifications on your mobile device. These can be disabled in the App settings.
Verification of Requests
Users maintain password-protected accounts with Mamaragan. If you submit a request to exercise your privacy rights, you will be asked to verify the request by logging into your Mamaragan account.
If we are unable to verify your request, then for your protection, we reserve the right to deny the request.
Compliance with EU Privacy Laws
Mamaragan is an international company that complies with the General Data Protection Regulation (GDPR). We act as Data Controllers, as defined under the GDPR, and process personal data based on our legitimate interests, and for contractual necessity in providing you the Service as described in “How We Use Your Information.” We also process and share personal information based on notification and users’ consent, which our users may revoke at any time.
Your personal data will not be transferred to countries outside of the European Union, unless this is necessary for the performance of the Agreement or for any other reason in accordance with the rules for such transfer laid down in the Regulation.
Exercising Your Data Rights
Users in certain locations may have certain rights under the General Data Protection Regulation (GDPR) regarding data that Mamaragan controls as a Data Controller as defined under the GDPR, including:
You can exercise rights over your data on Mamaragan in the following ways:
If you have privacy concerns or questions, you can contact us via email.
Prohibition against Discrimination
We do not discriminate against users who exercise their privacy rights.
Our Data Retention Period
We retain your account information for ten years after your account is last active, unless you delete, or you request us to delete, your account. We may continue to retain some information, even after you delete your account if we are required to do so in order to comply with various laws.
The security of your personal information is important to us and we follow industry standards to protect it.
Mamaragan is not directed at children under the age of 13, and children may not create an account or otherwise use Mamaragan.
We may sometimes make changes to this policy. If we make material changes that adversely affect your rights under this policy, we will let you know by posting an announcement on the site or sending you an email in advance of the changes coming into effect. Continuing to use Mamaragan after a change to this policy means you accept the new policy. If you have any questions, please email us.
Effective immediately for existing users and users joining Mamaragan on or after February 2, 2022.